Terms of Service

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Acceptance of Terms

Welcome to Base Coach ("Service," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of the Base Coach soccer team management application and related services provided by Base Coach.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Base Coach is a web-based application that provides:

  • Soccer team management tools
  • Player roster and statistics tracking
  • Match scheduling and result recording
  • Team analytics and performance insights
  • AI-powered coaching assistance (Pro subscription)
  • Advanced reporting features (Pro subscription)

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Eligibility

You must be at least 18 years old to create an account. If you are under 18, you may use the Service only with parental or guardian consent and supervision.

4. Subscription Plans and Payment

4.1 Free Plan

Base Coach offers a free plan with basic team management features. Free accounts are subject to usage limitations.

4.2 Pro Subscription

Pro subscriptions provide access to premium features including:

  • AI Assistant Coach functionality
  • Advanced analytics and insights
  • Customizable reports and exports
  • Support for up to 3 teams
  • Priority customer support

4.3 Billing and Payment

  • Subscription fees are billed in advance on a monthly or yearly basis
  • Payment processing is handled securely through Stripe
  • All fees are non-refundable unless required by law
  • We may change subscription prices with 30 days advance notice
  • Failed payments may result in service suspension

4.4 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until the end of your paid period.

5. Acceptable Use

5.1 Permitted Uses

You may use Base Coach for legitimate soccer team management purposes only.

5.2 Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Use the Service for any illegal or fraudulent purposes
  • Harassment, abuse, or harmful content
  • Spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute the Service
  • Create derivative works without permission

6. User Content

6.1 Your Content

You retain ownership of all content you upload to Base Coach, including:

  • Team information and player data
  • Match statistics and results
  • Photos and media files
  • Comments and notes

6.2 License to Use

By uploading content, you grant us a limited, non-exclusive license to:

  • Store, process, and display your content
  • Provide the Service functionality
  • Generate analytics and insights
  • Backup and secure your data

6.3 Content Standards

All user content must comply with our community standards and applicable laws. We reserve the right to remove content that violates these Terms.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

8. Intellectual Property

8.1 Our Rights

Base Coach and all related technology, including but not limited to:

  • Software code and algorithms
  • User interface design
  • Trademarks and logos
  • Documentation and content

are owned by us or our licensors and protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use Base Coach for your personal or business team management purposes in accordance with these Terms.

9. Third-Party Services

Base Coach integrates with third-party services including:

  • Google Firebase for authentication and data storage
  • Stripe for payment processing
  • Google AI for assistant functionality

Your use of these services is subject to their respective terms and policies. We are not responsible for third-party service availability or performance.

10. Service Availability

We strive to provide reliable service but cannot guarantee:

  • 100% uptime or uninterrupted access
  • Error-free operation
  • Compatibility with all devices or browsers
  • Availability in all geographic regions

We reserve the right to modify, suspend, or discontinue the Service with or without notice.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • SECURITY OR VIRUS-FREE OPERATION
  • ACCURACY OR COMPLETENESS OF CONTENT
  • UNINTERRUPTED OR ERROR-FREE SERVICE

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • SERVICE INTERRUPTIONS OR SECURITY BREACHES
  • THIRD-PARTY ACTIONS OR CONTENT

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

14. Termination

14.1 Termination by You

You may terminate your account at any time by deleting your account through your profile settings or contacting support.

14.2 Termination by Us

We may suspend or terminate your account for:

  • Violation of these Terms
  • Non-payment of subscription fees
  • Suspected fraudulent or illegal activity
  • Extended inactivity

14.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your account and data in accordance with our data retention policy.

15. Dispute Resolution

15.1 Informal Resolution

Before pursuing formal dispute resolution, please contact us at support@basecoach.app to resolve the issue informally.

15.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

17. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@basecoach.app

Support: support@basecoach.app

General Inquiries: info@basecoach.app

By using Base Coach, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.