Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
Welcome to Base Coach ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our soccer team management application and related services (the "Service").
By using Base Coach, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, including:
- Name and email address
- Profile picture (if provided)
- Team names and player information
- Match statistics and game data
- Payment information (processed securely through Stripe)
- Communication preferences
2.2 Usage Data
We automatically collect certain information about your device and usage:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent
- Features used and interactions
- Error logs and performance data
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use collected information for the following purposes:
- Provide, operate, and maintain our Service
- Process transactions and manage subscriptions
- Send administrative information and updates
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our Service
- Generate team analytics and insights
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers:
- Firebase/Google: Database hosting and authentication
- Stripe: Payment processing and subscription management
- Vercel: Website hosting and deployment
- Google AI: AI assistant functionality
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or abuse
- Protect user safety
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational security measures:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security assessments
- Access controls and monitoring
- Secure payment processing through Stripe
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a common format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@basecoach.app or use the account settings in your profile.
8. Children's Privacy
Base Coach is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
11. European Data Protection (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your personal data based on legitimate interests, contractual necessity, or your consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Changes become effective immediately upon posting.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@basecoach.app
Support: support@basecoach.app
Data Protection Officer: dpo@basecoach.app